Bad our unsupported image format??

Questions, comments and suggestions concerning VintaSoft PDF .NET Plug-in.

Moderator: Alex

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tplambeck
Posts: 17
Joined: Wed May 08, 2019 7:09 pm

Bad our unsupported image format??

Post by tplambeck »

I'm getting a strange error when trying to view a PDF file. The file is coming from a memory stream out of a database. The PDF in the image viewer says:

Bad or unsupported image format:
PNG predictor 255 is not supported now.

Any ideas on what the issue might be? I'm able to open other PDFs from the database without issue.

Thanks
Alex
Site Admin
Posts: 2313
Joined: Thu Jul 10, 2008 2:21 pm

Re: Bad our unsupported image format??

Post by Alex »

Hello,

Can you provide us your PDF document for analysis? If yes, please send PDF document to support@vintasoft.com.

Best regards, Alexander
tplambeck
Posts: 17
Joined: Wed May 08, 2019 7:09 pm

Re: Bad our unsupported image format??

Post by tplambeck »

I just emailed it to you thanks!
Alex
Site Admin
Posts: 2313
Joined: Thu Jul 10, 2008 2:21 pm

Re: Bad our unsupported image format??

Post by Alex »

Hello,

Thank you for PDF document. We reproduced the problem, fixed the bug in PDF decoder and now SDK correctly renders your PDF document.
Version with bug fix will be available this week.

Best regards, Alexander
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