Unknown Images on scanned multi page documents
Posted: Tue Jul 13, 2010 8:19 pm
Hi,
I hope you can shed some light on a really strange problem that I'm encountering. We have an ADF scanner that we use for scanning vast amount of documents. I heard some complaints wherein unknown documents or possibly documents that have been scanned previously were getting added to the newly scanned documents. I verified this on limited amounts of documents and noticed that it does include and save images that were not part of the document pile in the feeder. I could not even see hard copies of these "ghost" images anywhere near me!
Any ideas?
Thanks..
I hope you can shed some light on a really strange problem that I'm encountering. We have an ADF scanner that we use for scanning vast amount of documents. I heard some complaints wherein unknown documents or possibly documents that have been scanned previously were getting added to the newly scanned documents. I verified this on limited amounts of documents and noticed that it does include and save images that were not part of the document pile in the feeder. I could not even see hard copies of these "ghost" images anywhere near me!
Any ideas?
Thanks..