VintaSoft Tech Community

Hello,
I am evaluating the demo version (7.0.27.1) with a Canon MX870, Win7 32 bit, Visual Studio 2010, VB dot net 4.0.

When i acquire using BW or Gray pixeltype, everything works correctly.
The main problem occurs when i set RGB. The resulting image is almost blue as you can see in this picture.

If i do the same job with other softwares (like Twack_32.exe) the resulting image is perfectly correct.

Is there anything i can do to solve this problem?

Thanks in advance.
Luca.

Hello Luca,

Please try to use version 7.1 of VintaSoftTwain.NET SDK and let me know results.

Best regards, Alexander

Hello Alexander,

i tried the new version (7.1) but i still have the problem.
With a different computer running vista, same results.

Luca.

Hello Luca,

Please generate an advanced log-file and send it to support@vintasoft.com. Please scan small image when you will generate log-file and compress log-file before sending it to us.

Here is the snippet of code which allows you generate the extended log-file: Best regards, Alexander

Hello Luca,

The problem is solved in version 7.1.2.

Best regards, Alexander