Problems with scanning and distortion

Questions, comments and suggestions concerning VintaSoft Twain .NET SDK.

Moderator: Alex

Post Reply
BillG
Posts: 47
Joined: Fri Oct 10, 2008 3:52 pm

Problems with scanning and distortion

Post by BillG » Tue Oct 21, 2008 4:51 pm

When scanning a document by manually pressing scanner buttons, document scans perfectly. When using the library, and programmatically scanning the document, the document appears distorted. This is on an hp N6010 scanjet.

BillG
Posts: 47
Joined: Fri Oct 10, 2008 3:52 pm

Re: Problems with scanning and distortion

Post by BillG » Tue Oct 21, 2008 7:31 pm

I should add that in the pdf format it appears slanted to the left.

BillG
Posts: 47
Joined: Fri Oct 10, 2008 3:52 pm

Re: Problems with scanning and distortion

Post by BillG » Tue Oct 21, 2008 8:46 pm

Well I switched and used the WIA driver instead of the twain and that seemed to solve the problem.

Alex
Site Admin
Posts: 1443
Joined: Thu Jul 10, 2008 2:21 pm

Re: Problems with scanning and distortion

Post by Alex » Wed Oct 22, 2008 3:17 pm

Hello Bill,

Please generate a log-file and send it to our support team at support@vintasoft.com. Also we need distorted and good image. Thank you in advance.

Best regards, Alexander

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest