Page 1 of 1

Problems with scanning and distortion

Posted: Tue Oct 21, 2008 4:51 pm
by BillG
When scanning a document by manually pressing scanner buttons, document scans perfectly. When using the library, and programmatically scanning the document, the document appears distorted. This is on an hp N6010 scanjet.

Re: Problems with scanning and distortion

Posted: Tue Oct 21, 2008 7:31 pm
by BillG
I should add that in the pdf format it appears slanted to the left.

Re: Problems with scanning and distortion

Posted: Tue Oct 21, 2008 8:46 pm
by BillG
Well I switched and used the WIA driver instead of the twain and that seemed to solve the problem.

Re: Problems with scanning and distortion

Posted: Wed Oct 22, 2008 3:17 pm
by Alex
Hello Bill,

Please generate a log-file and send it to our support team at support@vintasoft.com. Also we need distorted and good image. Thank you in advance.

Best regards, Alexander