Problem reading qrcode

Questions, comments and suggestions concerning VintaSoft Barcode .NET SDK.

Moderator: Alex

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zeshan.ziya
Posts: 2
Joined: Fri Dec 27, 2019 1:18 pm

Problem reading qrcode

Post by zeshan.ziya »

Hi,

We are facing problem while reading qrcode if image is a bit tilt or low quality. We tried setting ScanDirection to All directions and Set MinConfidence to 0. Still its not detecting any qrcode. Please help.
Alex
Site Admin
Posts: 2044
Joined: Thu Jul 10, 2008 2:21 pm

Re: Problem reading qrcode

Post by Alex »

Hello,

Please send image with barcode to support@vintasoft.com, we need analyze your barcode image.

Best regards, Alexander
zeshan.ziya
Posts: 2
Joined: Fri Dec 27, 2019 1:18 pm

Re: Problem reading qrcode

Post by zeshan.ziya »

Hi Alex,

Thanks for prompt reply. I have raised a ticket on https://www.vintasoft.com/support with image. Ticket ID is #CPI-462-14284. Please have a look.
Alex
Site Admin
Posts: 2044
Joined: Thu Jul 10, 2008 2:21 pm

Re: Problem reading qrcode

Post by Alex »

Hi Zeshan,

Thank you for your ticket. You have the problem because you are using very old version (3.2) of VintaSoft Barcode .NET SDK. Please upgrade SDK and you will be able to recognize all your barcodes.

Best regards, Alexander
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