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Problem reading qrcode

Posted: Fri Dec 27, 2019 1:31 pm
by zeshan.ziya
Hi,

We are facing problem while reading qrcode if image is a bit tilt or low quality. We tried setting ScanDirection to All directions and Set MinConfidence to 0. Still its not detecting any qrcode. Please help.

Re: Problem reading qrcode

Posted: Fri Dec 27, 2019 2:08 pm
by Alex
Hello,

Please send image with barcode to support@vintasoft.com, we need analyze your barcode image.

Best regards, Alexander

Re: Problem reading qrcode

Posted: Fri Dec 27, 2019 2:20 pm
by zeshan.ziya
Hi Alex,

Thanks for prompt reply. I have raised a ticket on https://www.vintasoft.com/support with image. Ticket ID is #CPI-462-14284. Please have a look.

Re: Problem reading qrcode

Posted: Mon Dec 30, 2019 12:35 pm
by Alex
Hi Zeshan,

Thank you for your ticket. You have the problem because you are using very old version (3.2) of VintaSoft Barcode .NET SDK. Please upgrade SDK and you will be able to recognize all your barcodes.

Best regards, Alexander