VintaSoft Tech Community

Hi Vintasoft Team,

We are currently facing Out Of Memory issue in Vintasoft viewer when user open a tiff file and continuous his/her work and in between when he/she tries to shuffle page and request Next/Previous page of loaded document.

This issue occurs on random basis where documents size is always different for each document.

We are opening document with FileAccess.ReadWrite mode.

Please find the SDK version details as below,
Vintasoft Imaging .NET SDK Version : 12.3.8.1

Thank you,
Ankit Acharya

Hi Ankit,

Please check for memory leaks in your application. Send us (to support@vintasoft.com) a small project, which allows to reproduce the problem, if you cannot solve the problem by yourself.

Best regards, Alexander