I'm getting a strange error when trying to view a PDF file. The file is coming from a memory stream out of a database. The PDF in the image viewer says:
Bad or unsupported image format:
PNG predictor 255 is not supported now.
Any ideas on what the issue might be? I'm able to open other PDFs from the database without issue.
Thanks
Bad our unsupported image format??
Moderator: Alex
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- Site Admin
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Re: Bad our unsupported image format??
Hello,
Can you provide us your PDF document for analysis? If yes, please send PDF document to support@vintasoft.com.
Best regards, Alexander
Can you provide us your PDF document for analysis? If yes, please send PDF document to support@vintasoft.com.
Best regards, Alexander
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- Posts: 17
- Joined: Wed May 08, 2019 7:09 pm
Re: Bad our unsupported image format??
I just emailed it to you thanks!
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- Site Admin
- Posts: 2397
- Joined: Thu Jul 10, 2008 2:21 pm
Re: Bad our unsupported image format??
Hello,
Thank you for PDF document. We reproduced the problem, fixed the bug in PDF decoder and now SDK correctly renders your PDF document.
Version with bug fix will be available this week.
Best regards, Alexander
Thank you for PDF document. We reproduced the problem, fixed the bug in PDF decoder and now SDK correctly renders your PDF document.
Version with bug fix will be available this week.
Best regards, Alexander