Information


Welcome to VintaSoft's support page.

Here you can get information how to learn our products, submit your question, message about bug or comment.

Above all we recommend you to read "Getting Started" and "Programming" sections in Documentation file before beginning your first project. VintaSoft products have many classes and namespaces. These sections should help you to gain an understanding of where to start and of the classes you are likely to need in a project.

E-mail delivery


If you have not received an answer from us within 2 business days, please make sure that our email was not blocked by your spam filter or bounced by your email server.

Please use the Support Center to communicate with us and avoid any e-mail delivery related problems further.



Support resources

Documentation

The documentation covers all VintaSoft products and includes User Guide and API Reference.

The documentation is meant for persons having base knowledges and skills in programming of software applications.

The documentation is available in CHM format (Microsoft Compiled HTML Help) and can be found in "[install_path]\Documentation" folder or on-line:

 

 

Demos

We provide a large set of Demo programs which .exe files and source codes are available as part of any product installation.

Demo applications are in "[install_path]\Bin" folder. Source codes are in "[install_path]\Examples" folder.

 

 

FAQ

You can find answers to frequently asked questions on our web site:

 

 

Source code examples

You can download a large set of source code examples from our web site:

 

 

Community Forums

VintaSoft products discussions in the Community Forums provide a convenient place for programmers to exchange information. Please search or post your technical questions there. VintaSoft's Customer Support Service monitors forums every workday.

 

 

Support Center

If all present above resources do not resolve your problems, please write us a message.

Log into Support Center and leave there your question for our Customer Support Service. This method completely avoids you from situation with mail delivery errors and allows you to check status of your request in real-time mode.

Prefer to e-mail? Email your question directly to support@vintasoft.com.

Prefer to fill in and submit a form? Please do it here.