Troubleshooting with SANE image scanner
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If you have a problem with SANE image scanner, please do the following steps:
- Add the code line "Vintasoft.Sane.SaneEnvironment.EnableDebugging("sane.log");" to code of your .NET application - this code enables the logging functionality in VintaSoft Twain .NET SDK.
- Run your .NET application and reproduce the problem. Log-file, which is generated by VintaSoft Twain .NET SDK, can be found in file "sane.log".
- Send message to VintaSoft support with information about problem and log-file "sane.log" for analysis.